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something missing from my account
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something missing from my account
12-09-2015 1:37 PM
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Since plusnet did some website changes my account no longer shows my estimated line speed ? The icon for it has been removed.
Message 1 of 8
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Re: something missing from my account
12-09-2015 2:06 PM
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They took it away some time ago - my guess is they are hoping that people won't be able to complain about the speed they are getting if Plusnet hide the predicted speed.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Message 2 of 8
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Re: something missing from my account
12-09-2015 2:13 PM
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It's still there though
https://www.plus.net/my.html?action=data_transfer_speed
https://www.plus.net/my.html?action=data_transfer_speed
To do is to be - Neitzsche
To be is to do - Kant
do be do be do - Sinatra
To be is to do - Kant
do be do be do - Sinatra
Message 3 of 8
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Re: something missing from my account
13-09-2015 1:30 PM
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that url might be work but in my connection settings there no way to find it, no icon and no info.
Message 4 of 8
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Re: something missing from my account
13-09-2015 1:54 PM
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Go to members centre or help and support then find broadband speed tips at bottom of page. On speed tips scroll down and slect hyperlink high speed broadband
To do is to be - Neitzsche
To be is to do - Kant
do be do be do - Sinatra
To be is to do - Kant
do be do be do - Sinatra
Message 5 of 8
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Re: something missing from my account
13-09-2015 2:57 PM
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@st3
Yes it has gone and gone for good.
See the topic in Feedback started on 7th July https://community.plus.net/forum/index.php/topic,141226.0.html especially the Plusnet reply #12 https://community.plus.net/forum/index.php/topic,141226.msg1246368.html#msg1246368
I would bookmark the link to the Data Speed if I was you as it will never appear as an icon again. And who knows how long the link will work either as Plusnet don't really want people to see this information.
Yes it has gone and gone for good.
See the topic in Feedback started on 7th July https://community.plus.net/forum/index.php/topic,141226.0.html especially the Plusnet reply #12 https://community.plus.net/forum/index.php/topic,141226.msg1246368.html#msg1246368
I would bookmark the link to the Data Speed if I was you as it will never appear as an icon again. And who knows how long the link will work either as Plusnet don't really want people to see this information.
Ex - Plusnet Customer (2009 - 2023) now with BT
Message 6 of 8
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Re: something missing from my account
14-09-2015 9:24 AM
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i would like to see the icon back !!!
Plusnet seam to be trying to make customer accounts harder to configure.
Plusnet seam to be trying to make customer accounts harder to configure.
Message 7 of 8
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Re: something missing from my account
14-09-2015 10:16 AM
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mod:note
locked in favour of linked discussion.
locked in favour of linked discussion.
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Message 8 of 8
(515 Views)
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