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signing up with plusnet from sky how to do it

crobertbailey
Grafter
Posts: 157
Registered: ‎23-01-2013

signing up with plusnet from sky how to do it

Hi just a quick question as i have never had to do this before.
Parents will be coming out of contract with sky in around a months time and at the moment they have phone, tv, broadband,line rental with them.
So they want to cancel everything and go with plusnet how do they proceed (i,e do they just cancel then call plusnet or what)
Thanks
Robert
3 REPLIES
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: signing up with plusnet from sky how to do it

Hi there,
It'd be best for her to call them and request a MAC - in some cases (full LLU services) one can't be issued as it can't be used but if it's Fibre then it can be Smiley
Either way we should be able to migrate things across with a minimum of downtime, basically she just needs to visit our website and sign up for the services she wants and if the MAC can be used, just pop that in when asked as part of the account signup process.
Hope that helps, and thanks very much indeed - don't forget to give them your username so you get a referral bonus for them signing up Smiley
Community Veteran
Posts: 1,894
Thanks: 3
Registered: ‎20-10-2012

Re: signing up with plusnet from sky how to do it

Best not cancel the phone with Sky or you'll likely lose the number!  Sad
Just let PN migrate it over.
Geoff,
York.
crobertbailey
Grafter
Posts: 157
Registered: ‎23-01-2013

Re: signing up with plusnet from sky how to do it

Thanks so how would you do this
Thanks Matt
Robert
dick:quote