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requested my mac code

niko
Grafter
Posts: 199
Registered: 30-01-2012

requested my mac code

hi there I've asked for my mac code today and also that my account be switched to the email only account (@£1.69 a month)
can someone confirm the email only transfer gets noted down please ,I want to make sure I don't loose access to my email
cheers nik
5 REPLIES
niko
Grafter
Posts: 199
Registered: 30-01-2012

Re: requested my mac code

hi guys
how long will this take? I know you can legally take up to 5 days but is there any way it can be done asap
cheers nik
Moderator
Moderator
Posts: 26,417
Thanks: 1,449
Fixes: 80
Registered: 14-04-2007

Re: requested my mac code

It's unlikely to be actioned until Monday at the earliest.

Customer and Forum Moderator.

To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
niko
Grafter
Posts: 199
Registered: 30-01-2012

Re: requested my mac code

thank you mate ,can they not just generate the codes now ? .I was a bit surprised when they didn't give me one straight away there no technical reason I can think of not to .but googleing PlusNet mac code gets a bit worrying if that's still there policy!
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: requested my mac code

It has been noted to downgrade your account to email only, I can see your MAC key to has been generated.
niko
Grafter
Posts: 199
Registered: 30-01-2012

Re: requested my mac code

that's great Chris thank you ,yep I will reply to the ticket now
cheers nik