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requested my mac code

niko
Grafter
Posts: 199
Registered: 30-01-2012

requested my mac code

hi there I've asked for my mac code today and also that my account be switched to the email only account (@£1.69 a month)
can someone confirm the email only transfer gets noted down please ,I want to make sure I don't loose access to my email
cheers nik
5 REPLIES
niko
Grafter
Posts: 199
Registered: 30-01-2012

Re: requested my mac code

hi guys
how long will this take? I know you can legally take up to 5 days but is there any way it can be done asap
cheers nik
Moderator
Moderator
Posts: 26,969
Thanks: 1,761
Fixes: 135
Registered: 14-04-2007

Re: requested my mac code

It's unlikely to be actioned until Monday at the earliest.

Customer and Forum Moderator.

niko
Grafter
Posts: 199
Registered: 30-01-2012

Re: requested my mac code

thank you mate ,can they not just generate the codes now ? .I was a bit surprised when they didn't give me one straight away there no technical reason I can think of not to .but googleing PlusNet mac code gets a bit worrying if that's still there policy!
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: requested my mac code

It has been noted to downgrade your account to email only, I can see your MAC key to has been generated.
niko
Grafter
Posts: 199
Registered: 30-01-2012

Re: requested my mac code

that's great Chris thank you ,yep I will reply to the ticket now
cheers nik