remove restictions ?

[#1]

I  believe my broadband is under restriction , due to payment issues . These have now been resolved and a new direct debit has been set up .
Can i please have any restrictions on my account/broadband lifted? Browsing is almost unbearable (more than before)

Thanks 

[#2]

Sorry to hear this Zekemoore
Your payment is processing. As soon as we receive this your account will be back to normal.
Hope this clears this up.