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refund for 7 days loss during move

snadge
Rising Star
Posts: 75
Thanks: 9
Fixes: 2
Registered: 10-12-2016

refund for 7 days loss during move

Hi

 

I have moved and taken out a new contract and was told i would be refunded for the loss of service, its been off for 7 days so can that be removed from my bill please?

 

got activated today and all seems well so far

 

6. Data Rate: 9995 / 39994
7. Maximum Data Rate: 28574 / 95981
8. Noise Margin: 19.2 / 18.2
9. Line Attenuation: 14.1 / 14.1
10. Signal Attenuation: 0.0 / 0.0

 

thanks

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 13,322
Thanks: 223
Fixes: 65
Registered: 27-04-2007

Re: refund for 7 days loss during move

I've just sorted that out for you and added an update to your account: https://www.plus.net/wizard/?p=view_question&id=173088685

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team