refund for 7 days loss during move

[#1]

Hi

I have moved and taken out a new contract and was told i would be refunded for the loss of service, its been off for 7 days so can that be removed from my bill please?

got activated today and all seems well so far

6.	Data Rate:	9995 / 39994
7.	Maximum Data Rate:	28574 / 95981
8.	Noise Margin:	19.2 / 18.2
9.	Line Attenuation:	14.1 / 14.1
10.	Signal Attenuation:	0.0 / 0.0

thanks

[#2]

I've just sorted that out for you and added an update to your account: https://www.plus.net/wizard/?p=view_question&id=173088685