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referral values adjustment after upgrade

glocal
Grafter
Posts: 83
Thanks: 1
Registered: 11-09-2007

referral values adjustment after upgrade

I have been getting referral credit for a friend since 2004. I helped her upgrade from Plusnet Extra (no phone) to Unlimited Fibre + Phone a few days ago (in fact, I talked to PN customers service for a while too). Will the referral values be adjusted accordingly?

2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 4,710
Thanks: 1,035
Fixes: 227
Registered: 21-04-2017

Re: referral values adjustment after upgrade

It should do, but I'll be happy to check this out for you tomorrow.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Plusnet Help Team
Plusnet Help Team
Posts: 4,710
Thanks: 1,035
Fixes: 227
Registered: 21-04-2017

Re: referral values adjustment after upgrade

Thank you for your patience, I've checked your referee's account and the orders haven't completed yet. I'll check back on this once the service goes live to make sure your referral credits are adjusted accordingly.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team