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reducing broadband allowance

corwil96
Newbie
Posts: 4
Registered: 06-05-2012

reducing broadband allowance

Hi I want to reduce my broadband usesage package to the basic 10GB, I had this installed at my mums while I was living there on a temp basis and now I no longer need it, I am still in the first year so just want it to run until the years up, is this possible
thanks H
2 REPLIES
Community Veteran
Posts: 26,441
Thanks: 686
Fixes: 8
Registered: 10-04-2007

Re: reducing broadband allowance

Just go to https://portal.plus.net/index_portal.html and select Product Change from the top - you should be able to do it yourself from there.
Note that the change will apply from your next billing date.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
corwil96
Newbie
Posts: 4
Registered: 06-05-2012

Re: reducing broadband allowance

Thanks for your help, I was able to do that Smiley