Hey guys, well had my plusnet bill last week and I could of died my bill has escalated from an average £33 per month to a staggering, gobsmacking £114. The problem is a phone number has appeared on my bill that cost the same price as a same second hand hatchback car. After checking the last number radial function on both phones its a number that we haven't dialed but according to plusnet raw call data we did. We have never even phoned a mobile let alone an 0911 number. Plusnet sent an engineer out to check for a cross line and their wasn't and openreach have said there is nothing wrong with the line, so thought I would just leave it there, until I received an email from plusnet stating openreach have now fixed the problem with the line. No explanation no nothing have written to head of billing to make a complaint have not received any reply yet. If this matter is not resolved by Friday this week I will be terminating my plusnet contract after 2 years and never had any problems
