"...doing me proud" with an offer to keep me and told another Supplier had approached to transfer
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"...doing me proud" with an offer to keep me and told another Supplier had approached to transfer
10-07-2021 8:23 PM
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...what ashame that this letter and email blew away that 'personal touch' as the letter went to my Mother in Laws address / account after I had told them that she had sadly passed away.
Re: "...doing me proud" with an offer to keep me and told another Supplier had approached
10-07-2021 9:40 PM
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Thread moved from General Chat to My Account/Billing.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: "...doing me proud" with an offer to keep me and told another Supplier had approached to tran...
11-07-2021 8:22 AM
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Hi,
Thank you for your message. I am very sorry for your loss, please accept my sincere condolences.
I apologise for any inconvenience caused, it was standardised automatic information sent. When an account gets cancelled, confirmation gets sent to the details on the account. Again, I am sincerely sorry.
If you need any assistance, please get back in touch and we'll do everything we can to help. Ela - Sheffield
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