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"Checking your details" stage
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"Checking your details" stage
07-06-2010 8:24 AM
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Hi there
I've been told my broadband order has been placed, but when I check my status, it is still at the "Checking your details" stage. This alludes to gathering infomation in order to place a broadband order, so I just wanted to double check that everything was ok? My phone line was connected by BT on Thursday 3rd.
Thanks in advance for any replies!
I've been told my broadband order has been placed, but when I check my status, it is still at the "Checking your details" stage. This alludes to gathering infomation in order to place a broadband order, so I just wanted to double check that everything was ok? My phone line was connected by BT on Thursday 3rd.
Thanks in advance for any replies!
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Re: "Checking your details" stage
07-06-2010 3:22 PM
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Hi there,
Your order has indeed been placed, it should be finished in 5-7 working days or so (as soon as we get a date confirmed we'll update you).
Hope that helps,
Your order has indeed been placed, it should be finished in 5-7 working days or so (as soon as we get a date confirmed we'll update you).
Hope that helps,
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Re: "Checking your details" stage
08-06-2010 8:26 AM
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Thanks! At what point does the router get sent out?
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Re: "Checking your details" stage
08-06-2010 9:32 AM
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Hi there,
The router will get sent a couple of days before the broadband activates.
The router will get sent a couple of days before the broadband activates.
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Re: "Checking your details" stage
08-06-2010 12:30 PM
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Brilliant, thanks very much for your help.
Message 5 of 5
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