"Check my usage"
FIXED- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: "Check my usage"
20-01-2017 4:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
My account usage figures have been unavailable for five days.. What's the problem? Not a new account and not new billing period.
Sorry, there's nothing to show at the moment.
This might be because your account is new, or your usage has been reset for a new billing period.
It can take up to 4 hours for your usage to show up - please try again later.
Fixed! Go to the fix.
20-01-2017 8:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: "Check my usage"
20-01-2017 8:43 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks @MrSilver.
Re: "Check my usage"
20-01-2017 9:33 PM - edited 20-01-2017 9:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It's been broken for a number of months on a widespread basis. So it isn't fixed.
If Plusnet can't even count packets sent, you would have very little confidence in them.
I raised this in 17/09/2016 https://community.plus.net/t5/Plusnet-Feedback/A-known-issue-affecting-a-number-of-customers-on-our-...
The issue had already impacted many people and despite Plusnet inviting me to mark this as a fixed issue, I cannot do this.
"In The Beginning Was The Word, And The Word Was Aardvark."
Re: "Check my usage"
24-01-2017 11:36 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Same problem here. The cynic might suggest that this makes it harder for anyone considering switching to another provider since they now cannot get a rough idea of what their monthly usage is...
Re: "Check my usage"
24-01-2017 1:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
As it's working for some and not others doubt it is plusnet trying to deliberately hide your usage to stop you moving.
Very few isps have capped products anyway these days so unlikely to sway people's decision I'd have thought.
Re: "Check my usage"
24-01-2017 2:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
What about my internal backups (over Gigabit ethernet)?
Tends to be quite a lot.
"In The Beginning Was The Word, And The Word Was Aardvark."
Re: "Check my usage"
24-01-2017 3:40 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: "Check my usage"
24-01-2017 4:07 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
But, if I have a program counting traffic, it won't distinguish between local traffic and internet traffic.
"In The Beginning Was The Word, And The Word Was Aardvark."
Re: "Check my usage"
24-01-2017 5:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The router ports your pc will be the lan ports and the wan port is where your dsl traffic goes.
Re: "Check my usage"
24-01-2017 6:07 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Provided each packet sent/received = MTU size I can compute a very rough figure
"In The Beginning Was The Word, And The Word Was Aardvark."
Re: "Check my usage"
24-01-2017 8:56 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
And what happens when the router resets itself?
Re: "Check my usage"
24-01-2017 10:18 PM - edited 24-01-2017 10:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Today, my main PC:-
Received
Today, my main PC:- did some backups + internet usage, so uploads exceeds downloads.
Received: 4,947,554 packets = 3,032,871,403 bytes - average packet size = 613 bytes.
Transmitted: 6,842,337 packets = 8,956,325,850 bytes - average packet size = 1309 bytes
So it is impossible to gauge internet usage by simply counting packets.
The size varies by type.
"In The Beginning Was The Word, And The Word Was Aardvark."
Re: "Check my usage"
24-01-2017 10:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
yeah, id never try to count by packets as that is heavily dependant on what you are doing, most routers tell you the data in MB not just the packets, does yours not do that?
Re: "Check my usage"
24-01-2017 11:05 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
No it doesn't.
"In The Beginning Was The Word, And The Word Was Aardvark."
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: "Check my usage"