"Change my Product" doesn't offer me the new up-to 38Mbps Fibre
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"Change my Product" doesn't offer me the new up-to 38Mbps Fibre
10-06-2014 2:50 PM
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Is there any reason it's not offered as an option for me in the member centre?
Thanks.
DougM.
Re: "Change my Product" doesn't offer me the new up-to 38Mbps Fibre
10-06-2014 2:53 PM
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If you are captive to BT on a Market 1 exchange, you are out of luck. See the samknows.com website and search for your exchange if you are unsure.
3Mb FTTC
https://portal.plus.net/my.html?action=data_transfer_speed
Re: "Change my Product" doesn't offer me the new up-to 38Mbps Fibre
10-06-2014 2:58 PM
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Quote Unlimited Fibre
If you live in a low cost area it costs £17.49 a month, if you live outside one of these areas it costs £24.99 a month
Unlimited Fibre Extra
If you live in a low cost area it costs £22.49 a month, if you live outside one of these areas it costs £29.99 a month
Re: "Change my Product" doesn't offer me the new up-to 38Mbps Fibre
10-06-2014 3:00 PM
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Ex-Broadband Service Manager
Re: "Change my Product" doesn't offer me the new up-to 38Mbps Fibre
10-06-2014 3:06 PM
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Re: "Change my Product" doesn't offer me the new up-to 38Mbps Fibre
10-06-2014 3:34 PM
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Quote from: Kelly You need to phone up for the downgrade.
I thought only the likes of Sky and Virgin Media allowed easy online upgrades but required a phone call to downgrade, is this a sign of things to come or simply systems not fully updated yet?
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: "Change my Product" doesn't offer me the new up-to 38Mbps Fibre
10-06-2014 4:30 PM
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Re: "Change my Product" doesn't offer me the new up-to 38Mbps Fibre
10-06-2014 4:58 PM
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At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: "Change my Product" doesn't offer me the new up-to 38Mbps Fibre
10-06-2014 5:06 PM
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Ex-Broadband Service Manager
Re: "Change my Product" doesn't offer me the new up-to 38Mbps Fibre
10-06-2014 6:10 PM
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At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
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