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quidco one more time

sosen
Dabbler
Posts: 15
Registered: ‎22-01-2013

quidco one more time

hi there. below is response from quidco team:
Quidcare 
20 Feb 13 at 05:45
Hi a,
I am writing to you to inform you that we have now sent your claim to Plusnet.
For an indication of how long it will take them to process this for you, please see their page on our site.
As soon as we have a resolution for you I will write to you again.
any chance anyone look into and confirm to quidco so i could get my cashback finally? thx
8 REPLIES
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: quidco one more time

Hi sosen,
Thanks for that, I've passed it on to our marketing team. We should have an update on that for you later today.
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: quidco one more time

And that's been approved for you, sorry for the delay.
sosen
Dabbler
Posts: 15
Registered: ‎22-01-2013

Re: quidco one more time

hi matt, this would be graet, many thanks, but..
i have got answer for my ticket (number 66694011, im not sure if i can pass it this number here Sad ) which states it will take now up to 60 days.. ?Huh
so what answer is correct? i hope your is Smiley thx
dick:quote
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: quidco one more time

Hi there,
The cashback payment is now authorised and should be added to your quidco balance in April I believe? It depends how often it's payed out. However now it's been authorised by us (the vendor) you're just waiting on the next quidco payment cycle.
Hope that helps.
sosen
Dabbler
Posts: 15
Registered: ‎22-01-2013

Re: quidco one more time

yes matt, it cleares it all. thank you for your help. hope to see it soon in  my quidco account with status confirmed the.
thank you
dick:quote
sosen
Dabbler
Posts: 15
Registered: ‎22-01-2013

Re: quidco one more time

dear matt..
please help me, hopefully last time this time heh
looks like quidco made mistake now. after your recent action, they updated my status to : cashback claim raised. this was after you said plusnet approved payment, and well - common sense - you would expect to change status to confirmed, instead one more time  - claim raised.
so, i believe, it needs to be approved and confirmed one more time by plusnet. if im correct and if you can do this for me ill be more than happy
thank you one more time
regards, ark
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: quidco one more time

Hi ark,
I'll get this chased up and if it's raised again to us it will be approved.
sosen
Dabbler
Posts: 15
Registered: ‎22-01-2013

Re: quidco one more time

nice one, thank you
dick:quote