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question asked 11.20am 7th feb still no reply --#39626923

hersnhis
Newbie
Posts: 9
Registered: 08-02-2011

question asked 11.20am 7th feb still no reply --#39626923

first month with pn and i aint impressed , asked  a question in the help and support on the 7th of feb at 11.20 am and still haven't had a reply. thats over 48hrs to answer a simple question, what a joke.
2 REPLIES
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: question asked 11.20am 7th feb still no reply --#39626923

depends on the question, some response times are a minimum of 72 hours, you never know if we had more detail we might have the answer here
hersnhis
Newbie
Posts: 9
Registered: 08-02-2011

Re: question asked 11.20am 7th feb still no reply --#39626923

sorry double post , didnt realise partner had already posted