price on internet
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price on internet
13-07-2021 2:18 PM
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I have just moved to Plusnet the price for Unlimited Fibre Extra is advertised as £24.99 a month but I have been charged £26.90 how does this work out contacted plusnet and was told that this was a price increase even though it is still shown as £24.99 on their web site which it was when I first contacted them
Re: price on internet
14-07-2021 9:06 AM
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Good morning @Albi1
Apologies for the confusion caused by this. Looks like the first person you spoke with yesterday wasn't sure what's going on. I can confirm that the correct discounts have now been applied onto the account and this issue should not happen again going forward.
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