is it a common feature of the billing system that there can be a 1p difference between the charge described on an itemised bill and the call charges on the invoice for the same period. This month my calls on the invoice are £1.37 but on i the itemised calls csv file it is £1.38 .
No complaining of course, juts very very curious !
Fixed! Go to the fix.
Re: price difference
07-06-2016 10:50 AM - edited 07-06-2016 10:50 AM
Hi @candnwillis and Welcome to the Forum.
I assume this difference will be down differences in rounding in the code use to generate the output, be it PDF, HTML, CSV etc. Some systems will round up like you see in your CSV file while others will round down. Ideally this behaviour should be constant across the billing platform but evidently not.