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price change opt out question.
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price change opt out question.
18-07-2014 9:57 PM
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I have received an email telling me I can opt out with no penalty fees because the price is going up.
Can I leave and then rejoin as a new customer enjoying the new customer benefits or do I have to leave and go to a different provider?
I'd like to do this as fibre has recently been implemented in my area and I'd like to go with that.
thanks
Acne
Can I leave and then rejoin as a new customer enjoying the new customer benefits or do I have to leave and go to a different provider?
I'd like to do this as fibre has recently been implemented in my area and I'd like to go with that.
thanks
Acne
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Re: price change opt out question.
18-07-2014 10:43 PM
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I'd suspect you'd have to cease everything, which would cost way more than you'd save.
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Re: price change opt out question.
22-07-2014 9:10 AM
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phoned the customer options team - all sorted with a new contract now. Upgraded from broadband to fibre and its actually costing less!
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