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price at end of contract

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Community Veteran
Posts: 8,549
Thanks: 944
Fixes: 9
Registered: ‎02-08-2007

price at end of contract

What happens when you reach the end of your 12 month contract ? Does the price you pay remain the same or does it change to the current charge ? for example you might have been given a special deal when you first sign up so would you just get the standard e-mail from plusnet to say a monthly payment of £ xxx would be coming out of your account on a specific date or would you get an additional e-mail in the last month of your contract to say from next month your payments will increased to £ (whatever) ?
4 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,536
Thanks: 251
Fixes: 69
Registered: ‎27-04-2007

Re: price at end of contract

Hi there,
What we call the "lead price" which is the amount you would pay without any discounts or special offers deducted would remain the same. I can see for yourself though that you have a half price special offer with 5 months left to go (including this month's payment) after that the broadband subscription price would be £6.49.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Community Veteran
Posts: 8,549
Thanks: 944
Fixes: 9
Registered: ‎02-08-2007

Re: price at end of contract

OK, but what will my total cost be when the current contract ends ? (ie Total cost of Broadband & telephone )
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: price at end of contract

Hi gleneagles,
Breakdown per month would be as follows:
Account cost - £6.49
Line Rental - £12.99
Call package - £3.50
So your monthly total will be £22.98
Hope that helps.
Community Veteran
Posts: 8,549
Thanks: 944
Fixes: 9
Registered: ‎02-08-2007

Re: price at end of contract

Thank you for that.
A very reasonable price for what I am getting....  BT wanted £18 for phone line & Unlimited calls so based on the above my broadband will be around a fiver a month !