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plusnet cashback offer

dougie1962
Newbie
Posts: 1
Registered: ‎20-02-2018

plusnet cashback offer

hi i took out broadband and phone with a £50 cashback offer can you tell me how and when i will receive the info to claim this back please 

1 REPLY 1
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,871
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: plusnet cashback offer

Hi there, 

 

You should have received an email from us within the first 10 days of service with a link for you to redeem the cashback. 

 

Once that part has been done it should reach you within 30 days. 

 

If you haven't already I'd check the contact email address on your account including spam, trash and junkmail just in case it's slipped into one of those by mistake. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team