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phone bill.....

shell19741
Newbie
Posts: 1
Registered: ‎25-03-2020

phone bill.....

i need a 7 day grace on my bill having problems getting my money from work

3 REPLIES 3
Jonpe
Hero
Posts: 3,897
Thanks: 1,798
Fixes: 9
Registered: ‎05-09-2016

Re: phone bill.....

This needs to be under My Account/Billing here.  A mod will probably move it there for you.  However, I don't think you can deal with billing issues on this forum but they may be able to arrange a time to call you if you find their customer service lines even busier than usual.

Strat
Community Veteran
Posts: 31,319
Thanks: 1,638
Fixes: 565
Registered: ‎14-04-2007

Re: phone bill.....

Moderators Note
This topic has been moved from General Chat to Accounts / Billing.

 

 

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Mads
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,873
Fixes: 79
Registered: ‎06-08-2018

Re: phone bill.....

Hello @shell19741,

Thanks for reaching out to us here and apologies for the delayed response.

From checking over your account everything looks spot on and up to date, if you still need a grace period come your next invoice generation I recommend calling 0800 432 0200 to get through to our Customer Support for a slightly faster response time.

 

Keep safe,

Thanks.