payment date change
Hi martin249,
the billing date depends on your broadband activation date and as such we can't change this. We have a company wide rule where there cannot change this as it causes lots of problems with the system.I'm sorry I couldn't give you a better reply than that.
Jojo
the billing date depends on your broadband activation date and as such we can't change this. We have a company wide rule where there cannot change this as it causes lots of problems with the system.I'm sorry I couldn't give you a better reply than that.
Jojo
That is not entirely true is it Plusnet????
You changed my billing date from the 9th to the 7th without notification. You then told me in writing that my billing date was the 9th and always would be. You then billed me on the 7th. This after nearly 2 years on the 9th of each month. So billing dates can be changed when it suits you.
You changed my billing date from the 9th to the 7th without notification. You then told me in writing that my billing date was the 9th and always would be. You then billed me on the 7th. This after nearly 2 years on the 9th of each month. So billing dates can be changed when it suits you.
Hi simon7685
It seems the reason that date was changed was because you made a cancellation request.
Jojo
It seems the reason that date was changed was because you made a cancellation request.
Jojo