pathetic!!
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- pathetic!!
pathetic!!
โ11-08-2017 9:51 AM - edited โ11-08-2017 10:30 AM
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Can't believe I am having to post same problem again ๐
Today is my bill day , but I don't pay with DD ! , revived email saying my bill is due ยฃ****** amount , I pay by debit card but I can't even call on phone , got cut off after 20 min waiting , chat says 30 people waiting in que ๐
Even if I wanted to pay today I can't .
Plusnet you need to sort new billing system NOW !!!!!!! not in another 8 years
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Re: pathetic!!
โ11-08-2017 9:57 AM
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Annoying message says can't take payment over phone , but pay on internet ? , how can you pay when system don't work?
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Re: pathetic!!
โ11-08-2017 10:29 AM
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35 mins on hold , was told its a know bug
How long has this been a know bug and not fixed !
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Re: pathetic!!
โ11-08-2017 10:45 AM
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Oh yes before someone spouts up , set up a DD ! i pay via debit card as it suits me , and have done for last 7 years here ,
just the same as i pay my mobile bill to O2
But i can honestly say Plusnets billing system in the last year is getting worse and showings its age , you cant even see the amount the bill is untill you get restricted how can you budget for something you dont know untill its too late
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Re: pathetic!!
โ11-08-2017 7:35 PM
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well i am surprised i have had a Sorry from PN staff after 10 hours
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Re: pathetic!!
โ12-08-2017 2:04 PM
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Sorry to hear you're not seeing the failed billing splash page
Does this happen using IE or Chrome?
Also, are you able to pay online at www.plus.net/pay?
Cheers,
Anoush
Re: pathetic!!
โ12-08-2017 2:17 PM - edited โ12-08-2017 2:17 PM
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@Gandalf Firefox and your link would be no good sorry , as i couldnt get online
only with 4g phone
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Re: pathetic!!
โ12-08-2017 3:25 PM
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Re: pathetic!!
โ12-08-2017 4:00 PM
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@Gandalf yes Cheers , but if you remember you have had to sort this problem out for me previously and it should not be happening .
As i said i was told on the phone its a known Bug ? so why has it not been fixed ?
The Sooner PN gets their act sorted with this new payment system the better , but i wont hold my breath .
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
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