cancel
Showing results for 
Search instead for 
Did you mean: 

over charged again

Blim
Grafter
Posts: 462
Registered: 06-03-2012

over charged again

20/02/2013 HW25890545 Technicolor TG582n Fibre Router £40.00 Delivery
This item was offered to me for £5 when I made the order for fibre.
Firstly I didn't order it, secondly this router isn't worth £10.
3 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

Re: over charged again

That is the charge if you leave within 12 months
Blim
Grafter
Posts: 462
Registered: 06-03-2012

Re: over charged again

yes but I didn't order a router with my new contract and the old contract ran out so I find it a bit cheeky that I should have this while I didn't ask for it and then be charged.
And the way things are going I might leave anyway.
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: over charged again

HI Blim,
The fibre product you have moved to is on minimum 18 month term and the router provided is part of the account package change, the £5 charge sounds like it would have been for P&P although you haven't been charged for this.