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over charged again
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over charged again
12-03-2013 7:22 AM
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20/02/2013 HW25890545 Technicolor TG582n Fibre Router £40.00 Delivery
This item was offered to me for £5 when I made the order for fibre.
Firstly I didn't order it, secondly this router isn't worth £10.
This item was offered to me for £5 when I made the order for fibre.
Firstly I didn't order it, secondly this router isn't worth £10.
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Re: over charged again
12-03-2013 8:21 AM
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That is the charge if you leave within 12 months
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Re: over charged again
12-03-2013 10:12 AM
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yes but I didn't order a router with my new contract and the old contract ran out so I find it a bit cheeky that I should have this while I didn't ask for it and then be charged.
And the way things are going I might leave anyway.
And the way things are going I might leave anyway.
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Re: over charged again
13-03-2013 9:19 AM
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HI Blim,
The fibre product you have moved to is on minimum 18 month term and the router provided is part of the account package change, the £5 charge sounds like it would have been for P&P although you haven't been charged for this.
The fibre product you have moved to is on minimum 18 month term and the router provided is part of the account package change, the £5 charge sounds like it would have been for P&P although you haven't been charged for this.
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