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odd email from support@force9
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odd email from support@force9
26-07-2011 11:29 AM
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hi,
i have just got an email to my external domain email address which has nothing to do with the plusnet group.
'You're receiving this email as our records indicate that you currently have a dial up account with us and this service is assigned a static IP address '
also it addressed to an account and username that is nothing to do with me,
i can only assume that someone has been using my email in some way or there is a problem with plusnets automated emails
who should i contact about this...
i have just got an email to my external domain email address which has nothing to do with the plusnet group.
'You're receiving this email as our records indicate that you currently have a dial up account with us and this service is assigned a static IP address '
also it addressed to an account and username that is nothing to do with me,
i can only assume that someone has been using my email in some way or there is a problem with plusnets automated emails
who should i contact about this...
Message 1 of 5
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Re: odd email from support@force9
26-07-2011 11:31 AM
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Can you PM me the full details of the email please, including the address it was sent to.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 2 of 5
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Re: odd email from support@force9
26-07-2011 11:35 AM
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sent on...
hope this doesn't affect my own account ...
hope this doesn't affect my own account ...
Message 3 of 5
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Re: odd email from support@force9
26-07-2011 11:42 AM
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It doesn't, it affects the name of the account on the email. The email address we sent it to *is* on that account and has been for many many years.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 4 of 5
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Re: odd email from support@force9
26-07-2011 11:48 AM
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FYI I've removed the email address from that account until we contact the account holder.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 5 of 5
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