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non payment restrictions

rongtw
Seasoned Hero
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Registered: ‎01-12-2010

non payment restrictions

Maybe i am being a bit pedantic here , but i believe i am correct about this .
My bill due date is today 11/1/15 as far as i was aware this date does not change until 00.00 or midnight tonight , so i should be able to pay my bill anytime during the day !.
as i pay my bill via my debit card i have no DD set up i simply call and pay .
So if my due date is 11/1/15 a 24 hour period , i was cut off !!! at 09.30 ,  or 9 and a half hours into the 24  Huh
surely i should not be cut off until the 24 hours has passed  Undecided
ok yes i pressed acknowledge and continue , but i should not be asked to so  until later today 
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6 REPLIES
Superuser
Superuser
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Re: non payment restrictions

The payment is due at 00:00 on the billing date which is at the start of the billing day. So being asked to pay is correct. The 9½ hours grace will be to when the billing run processed your account.
David
pwatson
Rising Star
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Registered: ‎26-11-2012

Re: non payment restrictions

I'll turn the question round - If your employer told you that payday was the 11th, would you be happy if they paid you at 23:59 on the 11th?
rongtw
Seasoned Hero
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Re: non payment restrictions

i hear what you say ,,, but i wouldn't be ringing the boss to say if you dont pay me at 00.00 on the 11th  i wont be working  Wink
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MattyC
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Re: non payment restrictions

I get your point.
It's generally subject to the billing run, which can vary it's time of completion.
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
Community Veteran
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Registered: ‎10-04-2007

Re: non payment restrictions

Quote from: rongtw
i hear what you say ,,, but i wouldn't be ringing the boss to say if you dont pay me at 00.00 on the 11th  i wont be working  Wink

Absolutely, and Plusnet say although your bill is due at the stroke of midnight, if you you delay payment by some hours (as long as it is received by the time the billing run processes your account) that will be no problem.
jelv (a.k.a Spoon Whittler)
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rongtw
Seasoned Hero
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Re: non payment restrictions

@  jelv  Wink  , my bill states payment due on the 11th , but no where it says due at 00.00 
so like i say the 11th is a 24 hour period ,, so in them 24 hours i should be able to pay anytime during that time before any restrictions .
like my payment from disability says due on a certain day , most of the time its in my bank on 00.00 the said day , but is not always the case it can and has been a later time .
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .