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no discount applied for fibre for first 6 months

paulg123
Grafter
Posts: 116
Registered: ‎14-08-2010

no discount applied for fibre for first 6 months

Hello I've just had a look at my bills and I've noticed that I haven't had the discount applied for the first 6 months of my 18 month fibre contract? Could someone look into this for me?
1 REPLY 1
Chris
Legend
Posts: 17,723
Thanks: 598
Fixes: 168
Registered: ‎05-04-2007

Re: no discount applied for fibre for first 6 months

I've just been back over your account and from what I can tell the price we're charging is the price agreed at the time you upgraded to Fibre? This ticket details the price https://www.plus.net/wizard/?p=view_question&id=68657989
If this post resolved your issue please click the 'This fixed my problem' button

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.