no bills since may 2020
I haven't had a bill from Plusnet since may 2020, on my account it says new bill due june 2020 and I've had nothing since, I am now unemployed due to the current country situation and I cannot afford to have a bill for everything from may onwards, but I don't want to lose my broadband connection....When can I expect my bill and how can I have help paying for it?...
Re: no bills since may 2020
My last bill was also Sep 2018. I then sent around £200 for line rental saver and since then - chaos. My only consolation is that they tell me they are only allowed to bill me for the last 3 months usage. I can't believe they are still in business.