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new user - amazon voucher

Posts: 20
Thanks: 1
Registered: ‎06-11-2018

new user - amazon voucher

just signed up for fibre broadband , the home page on the website mentioned an amazon voucher , how can i check i was eligible for it and when would i get it ?


tried online chat repeatably but always busy...great first impression ! 

Posts: 27,789
Thanks: 5,806
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Registered: ‎11-01-2008

Re: new user - amazon voucher

Moderators Note

This topic has been moved from Broadband to My Account / Billing



Customer / Moderator
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If it fixed it click 'This fixed my problem'
Plusnet Help Team
Plusnet Help Team
Posts: 1,967
Thanks: 337
Fixes: 111
Registered: ‎26-03-2018

Re: new user - amazon voucher

Hi @steveo3002,


Thank you for contacting us on the community forum. I'm sorry that you've not been able to get hold of us via live chat and for any inconvenience that this has caused you.


I've had a look into which offer you signed up to us on and whether this included an Amazon voucher. As this is account specific information, I've added this as a ticket on the account which you can view here.



If this post resolved your issue please click the 'This fixed my problem' button
 Emily D
 Plusnet Help Team