new to plusnet
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new to plusnet
20-05-2011 4:08 PM
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Re: new to plusnet
20-05-2011 5:08 PM
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I have to admit an error of judgement seems to have been made here and the broadband order was not placed.
I've done that now and the service should be connected within 7 working days.
Apologies for the inconvenience.
Adam
Re: new to plusnet
20-05-2011 5:45 PM
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Re: new to plusnet
20-05-2011 8:50 PM
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The PN staff who frequent the forum only work normal office hours, although some pop ut from home
and welcome to the Forum
Re: new to plusnet
23-05-2011 2:02 PM
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I haven't heard anything about my internet , so I called customer service and the lady said I have to pay the delivery charge of £4.99 before I will get a router so and that I have to by card, I just want to know hw I can do that online
Re: new to plusnet
23-05-2011 2:38 PM
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If you go here you can add card details. Once you've done that let me know and I can get that ordered for you.
Jojo
Re: new to plusnet
23-05-2011 7:53 PM
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thanks for your reply
i have added the card details now ....
so i will be expecting my router soonest
Re: new to plusnet
24-05-2011 11:45 AM
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i added a card details to pay for my router delivery yesterday
just want to make sure my router is been ordered because its being almost two weeks
Re: new to plusnet
24-05-2011 12:06 PM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: new to plusnet
26-05-2011 8:49 AM
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Re: new to plusnet
26-05-2011 2:00 PM
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Re: new to plusnet
27-05-2011 3:07 PM
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I just need to make you aware that our suppliers are experiencing an issue that is causing a delay on your broadband order. We are working with them to expedite the completion date and we are hoping that the connection will be ready by 31/5/11.
We thank you for your patience and understanding so far on this matter.
Re: new to plusnet
27-05-2011 8:52 PM
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You rang me and said my internet is working and I have being trying it since you rang me but its not working , I even rang customer service , they couldn't sort it out, this is very confusing
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