cancel
Showing results for 
Search instead for 
Did you mean: 

new payments

mac
Grafter
Posts: 108
Registered: ‎03-12-2007

new payments

had a email that my product has now changed to the £ 9.99 + minus my referrals  and then a email saying plusnet will be taking out £ 10.46 out on the 14th of feb .. is this just a automated email or will i be billed as i should thanks
4 REPLIES
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: new payments

Hi there,
I've checked your account and you've been charged for at £9.99 and had the referrals discounted added to, but you've had call charges that have taken your bill to £10.46.
You can view your bill at http://portal.plus.net
mac
Grafter
Posts: 108
Registered: ‎03-12-2007

Re: new payments

sorry don't understand call charges,  am not talking about home phone which i have paid 12 months upfront
am talking about my internet which i have changed to £ 9.99 unlimited.. 
mac
Grafter
Posts: 108
Registered: ‎03-12-2007

Re: new payments

ok looked again my fault as usual. i understand it now Smiley
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: new payments

Smiley No worries, if you need anything else be sure to let us know.