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new contract pending
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new contract pending
11-08-2022 9:52 AM - edited 11-08-2022 9:59 AM
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hi all,
On 4 July I renewed by broadband contract for an additional 18 months at £23.99 per month. I got an email confirming this.
In early August i was charged £41.75 as my "product change is in progress".
Contacted support and got a £17.76 refund.
Product change is still showing as pending. Can anyone please help to get this sorted?
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Re: new contract pending
16-08-2022 12:41 PM
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- Plusnet Community
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- My Account/Billing
- :
- new contract pending