new contract confirmation

[#1]

hi just received email with details of new contact except there are no details only that im entering a 2 year contract could somebody confirm the fibre speed details please then email me thank you

[#2]

check tickets including closed ones here as it should be documented https://portal.plus.net/wizard/index.html

[#3]

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Thanks for that why couldn't they put that info in my email? anyway they have omitted the up and download speeds which makes me think they are sneakily trying to pull a fast one will wait and find out cancel if I have too

Moderator's note by Mike (Mav): Full quote of preceding post removed as per Forum rules

[#4]

assuming that the question is open I would just reply asking just that

[#5]

Assuming they've used the name of the product unlimited fibre is 40/2 and unlimited fibre extra is 80/20

[#6]

I believe Harry has replied and helped to resolve this here: https://community.plus.net/t5/Fibre-Broadband/new-contract-chaos/m-p/1347193#M40925

[#7]

Moderators Note.

locked in favour of linked thread