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new contract confirmation

ginisdad
Dabbler
Posts: 15
Registered: 05-12-2013

new contract confirmation

hi just received email with details of new contact except there are no details only that im entering a 2 year contract could somebody confirm the fibre speed details please then email me thank you

6 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: new contract confirmation

check tickets including closed ones here as it should be documented https://portal.plus.net/wizard/index.html

ginisdad
Dabbler
Posts: 15
Registered: 05-12-2013

Re: new contract confirmation


Thanks for that why couldn't they put that info in my email? anyway they have omitted the up and download speeds which makes me think they are sneakily trying to pull a fast one will wait and find out cancel if I have too

Moderator's note by Mike (Mav): Full quote of preceding post removed as per Forum rules

Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: new contract confirmation

assuming that the question is open I would just reply asking just that

Community Veteran
Posts: 2,567
Thanks: 174
Fixes: 2
Registered: 27-05-2011

Re: new contract confirmation

Assuming they've used the name of the product unlimited fibre is 40/2 and unlimited fibre extra is 80/20
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Community Gaffer
Community Gaffer
Posts: 17,644
Thanks: 636
Fixes: 162
Registered: 05-04-2007

Re: new contract confirmation

I believe Harry has replied and helped to resolve this here: https://community.plus.net/t5/Fibre-Broadband/new-contract-chaos/m-p/1347193#M40925

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Moderator
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Registered: 11-01-2008

Re: new contract confirmation

Moderators Note.

locked in favour of linked thread

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