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my bill payment so i'm trying to get to the page to pay by Debit Card

paulovash
Hooked
Posts: 5
Thanks: 5
Registered: ‎20-02-2020

my bill payment so i'm trying to get to the page to pay by Debit Card

By the topics i've just read before opening this one i don't think this needs many word's judging by others having the same issue so to keep it short and sweet i'll break it down like this - BILL PAYMENT FAILED + CASH PUT INTO ACCOUNT TO PAY BILL + TRYING TO PAY BILL WITH DEBIT CARD = AN INFURIATING CONSTANT GREETING OF (see below)Web capture_5-10-2021_192946_portal.plus.net.jpeg

2 REPLIES 2
dvorak
Moderator
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Registered: ‎11-01-2008

Re: my bill payment so i'm trying to get to the page to pay by Debit Card


Moderators Note


This topic has been moved from Fibre to My Account / Billing

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If it fixed it click 'This fixed my problem'
Gandalf
Community Gaffer
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Posts: 26,539
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Registered: ‎21-04-2017

Re: my bill payment so i'm trying to get to the page to pay by Debit Card

Hi @paulovash

I'm sorry to see you're having issues paying your bill online.

Can you try logging into your account from Here and paying that way?

If you're still having problems, I'm afraid the only other way would be to call us on 0800 432 0200.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet