cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

my bill payment so i'm trying to get to the page to pay by Debit Card

paulovash
Hooked
Posts: 5
Thanks: 5
Registered: ‎20-02-2020

my bill payment so i'm trying to get to the page to pay by Debit Card

‎05-10-2021 7:56 PM

By the topics i've just read before opening this one i don't think this needs many word's judging by others having the same issue so to keep it short and sweet i'll break it down like this - BILL PAYMENT FAILED + CASH PUT INTO ACCOUNT TO PAY BILL + TRYING TO PAY BILL WITH DEBIT CARD = AN INFURIATING CONSTANT GREETING OF (see below)Web capture_5-10-2021_192946_portal.plus.net.jpeg

Message 1 of 3
(415 Views)
0 Thanks
2 REPLIES 2
dvorak
Moderator
Moderator
Posts: 29,496
Thanks: 6,627
Fixes: 1,483
Registered: ‎11-01-2008

Re: my bill payment so i'm trying to get to the page to pay by Debit Card

‎05-10-2021 8:00 PM


Moderators Note


This topic has been moved from Fibre to My Account / Billing

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Message 2 of 3
(411 Views)
0 Thanks
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,571
Thanks: 10,287
Fixes: 1,600
Registered: ‎21-04-2017

Re: my bill payment so i'm trying to get to the page to pay by Debit Card

‎06-10-2021 12:30 PM

Hi @paulovash

I'm sorry to see you're having issues paying your bill online.

Can you try logging into your account from Here and paying that way?

If you're still having problems, I'm afraid the only other way would be to call us on 0800 432 0200.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Message 3 of 3
(381 Views)
0 Thanks