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my bill alot higher

danj2k19
Newbie
Posts: 1
Registered: ‎13-03-2019

my bill alot higher

My bill is a lot higher then all my other bills Huh Normally £30.99 today it's £39.98 have had no contact to say it's going up or nothing not a happy customer !
2 REPLIES 2
DS
Champion
Posts: 2,187
Thanks: 459
Fixes: 22
Registered: ‎06-01-2017

Re: my bill alot higher

Welcome to the forums @danj2k19 

You could actually be out of contract now....?

Click this and look to the right under My Contract - https://www.plus.net/member-centre/home

You should see 2 dates - start and finish?

Plusnet Help Team
Plusnet Help Team
Posts: 638
Thanks: 112
Fixes: 34
Registered: ‎06-08-2018

Re: my bill alot higher

Hello @danj2k19 I am sorry to hear about the invoice you have received.

 

I can see you have spoken with a member of our team early this morning.

 

They have noted a ticket on your account, which you can view by Clicking Here

 

Has everything now been resolved?

 

Should you require any further assistance, please do get back in touch with us.

 

Many thanks.
 

If this post resolved your issue please click the 'This fixed my problem' button
 Wakas Hussain
 Plusnet Help Team