cancel
Showing results for 
Search instead for 
Did you mean: 

moving home but cant contact plusnet to give notice

leem1
Newbie
Posts: 2
Registered: ‎04-04-2020

moving home but cant contact plusnet to give notice

So I am actually moving home during this crisis, which is a miracle, but I cant contact plusnet to give my 14 days notice as the phone queue is huge and then I get disconnected.

 

Is there any other way to get in touch?

Can I write a letter to their head office for example?

2 REPLIES 2
Baldrick1
Moderator
Moderator
Posts: 11,618
Thanks: 5,166
Fixes: 415
Registered: ‎30-06-2016

Re: moving home but cant contact plusnet to give notice

@leem1 

 Yes, this is the form that you need to post off. It might be wise to use recorded delivery if it’s available.   http://www.plus.net/support/pdf/plusnet_cancellation_form.pdf

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

leem1
Newbie
Posts: 2
Registered: ‎04-04-2020

Re: moving home but cant contact plusnet to give notice

great thanks very much