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money been taken when youve already taken 2 weeks ago.

Wayne
Newbie
Posts: 2
Registered: ‎11-05-2017

money been taken when youve already taken 2 weeks ago.

‎26-05-2017 12:51 AM

Payment has over drafted my account even though youve taken payment on the 8th of may..this month?whats happening internet is [-Censored-] aswell not really worth paying thinking of moving.
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Gel
Aspiring Champion
Posts: 2,335
Thanks: 300
Fixes: 29
Registered: ‎02-08-2007

Re: money been taken when youve already taken 2 weeks ago.

‎26-05-2017 8:33 AM

Suggest you start a CHAT session on this.
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Contact/Chat : CHAT service often suspended though!
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Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: money been taken when youve already taken 2 weeks ago.

‎26-05-2017 11:17 AM

Thanks for getting in touch. Checking your account the payment is correct and due. I've created a support ticket on your account here that explains why: https://www.plus.net/wizard/?p=view_question&id=150445867

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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