missing icons from account details

[#1]

i dont appear to have 'high speed broadband' in the connection settings icon any more when I log into my plusnet account. It used to show my connected speed, but now there isnt anything.
is there any reason for this?

[#2]

mod:note
locked in favour of existing topic here http://community.plus.net/forum/index.php/topic,141226.0.html