missed payment

[#1]

I missed a payment on the 9th of this month and I have tried to reinstate the direct debit today. Has my Internet service been cut of or can I still use it

[#2]

I don't think your account should be restricted (yet) but when you connect to the internet you will be directed to a Plusnet page giving instructions for paying (see Billing Guide here).
Bearing in mind time-scales I think you need to pay the subscription using a credit/debit card. Unfortunately this will attract a £1.50 card payment charge. Rather than paying online you could ring Customer Services to make the payment but it will be via card in either case.

[#3]

Apologies for slightly hijacking the thread, but how soon after the monthly billing date is a DD payment taken by Plusnet?

[#4]

Quote from: reece251

I missed a payment on the 9th of this month and I have tried to reinstate the direct debit today. Has my Internet service been cut of or can I still use it

Your payment is in process via DD, your internet will remain connected although you will be directed to the payment page once a day until your payment has cleared.

Quote from: NorthPole

Apologies for slightly hijacking the thread, but how soon after the monthly billing date is a DD payment taken by Plusnet?

This is usually 3-5 days.