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mail only account

Highlighted
Hooked
Posts: 5
Registered: ‎22-06-2020

mail only account

could someone enlighten me on how to set up a mail only account please. 

ive been trying to sort it since i cancelled and my contact finishes in 10 days time and no one responded to my previous message.

the bill i received this months was not correct either  (too much) but that pales into insignificance if i cannot keep my email.

please help!

 

2 REPLIES 2
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Aspiring Pro
Posts: 181
Thanks: 44
Fixes: 2
Registered: ‎20-04-2020

Re: mail only account

@femalegannet   Welcome to the forums.

I think you are going to have to ring them, to get your old account turned in to an email only account. Note I think you will need to recreate your mailbox after the account closes (the address will disappear for a period - not sure how long)

You could try 0800 013 2632 which is the I think the retentions number they can probably advise.

Highlighted
Hooked
Posts: 5
Registered: ‎22-06-2020

Re: mail only account

wakeman thanks for the advice, i was hoping to avoid that !

a job for tomorrow after i rescue my old landline phone out of the garage.  my current one would not last long enough (batteries)

i do find they talk down to 'little old ladies' though.