mail only account
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: mail only account
mail only account
12-10-2020 2:55 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
could someone enlighten me on how to set up a mail only account please.
ive been trying to sort it since i cancelled and my contact finishes in 10 days time and no one responded to my previous message.
the bill i received this months was not correct either (too much) but that pales into insignificance if i cannot keep my email.
please help!
Re: mail only account
12-10-2020 5:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@femalegannet Welcome to the forums.
I think you are going to have to ring them, to get your old account turned in to an email only account. Note I think you will need to recreate your mailbox after the account closes (the address will disappear for a period - not sure how long)
You could try 0800 013 2632 which is the I think the retentions number they can probably advise.
Re: mail only account
12-10-2020 5:31 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
wakeman thanks for the advice, i was hoping to avoid that !
a job for tomorrow after i rescue my old landline phone out of the garage. my current one would not last long enough (batteries)
i do find they talk down to 'little old ladies' though.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: mail only account