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mac

borgred
Dabbler
Posts: 15
Registered: ‎30-01-2013

mac

well asked for a mac wich has to be issued within 5 working days and not recieved it
so were is it and why has it not be given would be nice to know,the service for the customer of this shower is terrible in my opinion
shame it was not good in the first place or i would not be leaving
6 REPLIES
Community Veteran
Posts: 6,320
Thanks: 86
Fixes: 3
Registered: ‎08-01-2008

Re: mac

Have you checked 'Your Questions' in the member centre? https://www.plus.net/wizard/?p=search
If I recall correctly that's where it appeared when I asked for one some time ago but also check your emails.
If not, I guess you'd be best to telephone customer service.
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: mac

note - duplicate post in Other Queries removed
borgred
Dabbler
Posts: 15
Registered: ‎30-01-2013

Re: mac

no mail has usual with this company dont care once you have agreed to use there service its a shame because other than customer service i have no real issues
but i have taken advice from OFCOM and i will see if i recieve it today if not it will be taken further no point in dealing with these ignorant people Sad
Community Gaffer
Community Gaffer
Posts: 17,682
Thanks: 665
Fixes: 167
Registered: ‎05-04-2007

Re: mac

When did you request the MAC and was it by phone? I've just had a look over your account and can't see any record of it. I'd suggest giving our Customer Options Team a call today and they should be able to sort this out for you.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
borgred
Dabbler
Posts: 15
Registered: ‎30-01-2013

Re: mac

see what i mean
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: mac

so how did you request it