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- Re: mac
mac
13-07-2013 12:43 AM
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well asked for a mac wich has to be issued within 5 working days and not recieved it
so were is it and why has it not be given would be nice to know,the service for the customer of this shower is terrible in my opinion
shame it was not good in the first place or i would not be leaving
so were is it and why has it not be given would be nice to know,the service for the customer of this shower is terrible in my opinion
shame it was not good in the first place or i would not be leaving
Message 1 of 7
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Re: mac
13-07-2013 1:26 AM
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Have you checked 'Your Questions' in the member centre? https://www.plus.net/wizard/?p=search
If I recall correctly that's where it appeared when I asked for one some time ago but also check your emails.
If not, I guess you'd be best to telephone customer service.
If I recall correctly that's where it appeared when I asked for one some time ago but also check your emails.
If not, I guess you'd be best to telephone customer service.
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Message 2 of 7
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Re: mac
13-07-2013 9:45 AM
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note - duplicate post in Other Queries removed
Message 3 of 7
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Re: mac
13-07-2013 10:07 AM
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no mail has usual with this company dont care once you have agreed to use there service its a shame because other than customer service i have no real issues
but i have taken advice from OFCOM and i will see if i recieve it today if not it will be taken further no point in dealing with these ignorant people
but i have taken advice from OFCOM and i will see if i recieve it today if not it will be taken further no point in dealing with these ignorant people
Message 4 of 7
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Re: mac
13-07-2013 10:35 AM
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When did you request the MAC and was it by phone? I've just had a look over your account and can't see any record of it. I'd suggest giving our Customer Options Team a call today and they should be able to sort this out for you.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 5 of 7
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Re: mac
13-07-2013 11:44 AM
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see what i mean
Message 6 of 7
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Re: mac
13-07-2013 12:09 PM
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so how did you request it
Message 7 of 7
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