mac code issues
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mac code issues
07-01-2014 8:07 PM
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Thanks in advance... if you need username of the account let me know. Not sure if its ok to post it here.
Re: mac code issues
07-01-2014 8:16 PM
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Re: mac code issues
08-01-2014 9:51 AM
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Re: mac code issues
08-01-2014 12:30 PM
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Username is lowerdarwenvca, ticket ID is 79468496
Thanks
Re: mac code issues
09-01-2014 9:21 AM
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Re: mac code issues
16-01-2014 8:20 PM
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BT are telling me that the service has been taken over by yourselves and are therefore unable to generate a MAC code for me. Can you confirm or refute this please. If you have not taken over the service, what can I tell BT who tell me that you have. I can PM the telephone number if needed, but the username is LowerDarwenVCA.
Cheers
Re: mac code issues
17-01-2014 9:47 AM
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The only way we could take it over without a MAC would be to take the phone line over, which would remove the broadband, and then reprovide I'm afraid.
Re: mac code issues
17-01-2014 10:53 AM
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Re: mac code issues
17-01-2014 11:36 AM
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Re: mac code issues
17-01-2014 9:21 PM
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Got a mac of bt, pretty quickly after threatening them with ofcom. I will update the ticket. Can you make sure it gets actioned before it expires please
Re: mac code issues
26-01-2014 9:08 PM
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Up 1045
Down 1261
Attn down 50db, up 31.3db
Synced with a 6db margin up and down. Would have expected nearer 3500 to 4000 with a 50db attn.
I presume we will need to see what happens after the 10days are up.
Glad it all got sorted eventually.
Re: mac code issues
27-01-2014 11:50 AM
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The order completed around 2.30am this morning - I've activated the account for you, hope that sorts things out? Please let us know, thanks.
Re: mac code issues
27-01-2014 7:43 PM
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My father who checked things today, said they were still getting the BT holding page. Does the router require a reboot?
I will keep an eye on the syncs, and see where we are after the 10days.
Re: mac code issues
28-01-2014 9:06 AM
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