left plusnet but still being charged.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- left plusnet but still being charged.
left plusnet but still being charged.
27-11-2020 1:27 AM - edited 27-11-2020 1:38 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
hi everyone i left after being with plusnet for several years.my new provider left a ticket for plusnet to terminate my account on aug 18th.i have noticed i was still getting £20.99 taken out my account so phoned them on november 15th and was told they were sorry about this and were going to cancel my account and refund any excess that was taken off me.well,that hasnt happened i have no refund and they took another payment off me on the 23rd nov to make the matter worse.question number was #205152990 this is what it said on aug 18th
Please arrange for the account to be cancelled.)
Re: left plusnet but still being charged.
27-11-2020 4:38 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- left plusnet but still being charged.