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leaving plusnet no brainer

kkkev11
Dabbler
Posts: 20
Thanks: 1
Registered: 24-05-2016

leaving plusnet no brainer

i looks as i will be leaving plusnet not because of bad service the only reason is price tt offer unlimited bb and anytime uk calls for £18.95 on 12 month contract but plusnet just said that they could not match this  so its a no brainer? i must say that i had 1 problem regarding dead phone which was very quickly sorted thankyou so i may be back on plusnet depending on the offers  when the time comes other than that thanks to all for your help and lets hope switch goes ok  thanks agian

6 REPLIES
daveplus
Rising Star
Posts: 152
Thanks: 19
Registered: 25-08-2010

Re: leaving plusnet no brainer

Good luck with that. I had a year in hell with TalkTalk before I switched to Plusnet. I never even got broadband out of TalkTalk, just a phone service (when it wasn't getting screwed up. On the positive side, I did get quite a lot in refunds and compensation from them. You should look at https://community.plus.net/t5/Plusnet-Feedback/OFCOM-comparison/m-p/1536303#M81350 before you go.
SpendLessTime
Aspiring Hero
Posts: 2,601
Thanks: 699
Fixes: 67
Registered: 21-09-2009

Re: leaving plusnet no brainer

kkkev11
Dabbler
Posts: 20
Thanks: 1
Registered: 24-05-2016

Re: leaving plusnet no brainer

was with tt for about 3 years before pn never had any problems  jus hope its the same?

Plusnet Help Team
Plusnet Help Team
Posts: 8,965
Thanks: 2,822
Fixes: 444
Registered: 21-04-2017

Re: leaving plusnet no brainer

Hi there.

I'm sorry to hear you've decided to leave us.

Have you tried contacting our customer options team on 0800 013 2632 to see if we can offer you a new deal?

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
kkkev11
Dabbler
Posts: 20
Thanks: 1
Registered: 24-05-2016

Re: leaving plusnet no brainer

yes i have they said that they was sorry but they could not match the offer that i was given from talktalk so i hope the move goes smothly and thanks for everyones help and i will probley be back soon 

 

Plusnet Help Team
Plusnet Help Team
Posts: 8,965
Thanks: 2,822
Fixes: 444
Registered: 21-04-2017

Re: leaving plusnet no brainer

No worries. Fingers crossed you return, and all the best with your new provider.
If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team