joining plusnet on the 25th feb

[#1]

Hi im switching over to plusnet on the 25th feb,i paid 1 month upfront on the 10th feb,when will my next payment be via direct debit? can't find any information on this in my emails or any letters i have recieved from plusnet,thankyou

[#2]

1 month after the service goes live.

[#3]

Direct Debit is taken 1 calendar month after the first service goes live.

[#4]

thankyou so im looking at the 25th of each month? can i change the date of my direct debit? thankyou

[#5]

No direct debit dates are fixed. Plusnet cannot change them ever!

If the service goes live on February 25th then the 25th March should be the first  Direct Debit  date

[#6]

right okay,bit regimental but okay,i just want to make sure its the same date each month or couple of days either side,thankyou

[#7]

Have you double checked with Plusnet that the 25th February is really your live date? Things can go wrong and they might not tell you.

[#8]

i was just checking my paperwork and didn't see anything about when the direct debit payments would be taken,so i thought i would try on here to see if anyone knows how it works,i shall ring them in the morning i think,i paid on the 10th feb but my service doesn't get switched on until the 25th feb.

[#9 · Accepted solution]

I just checked that last six months and my DD has been normally on the 24th but has varied up to the 28th (Xmas time). So within a few days allowing for weekends/bank holidays

[#10]

brilliant @SpendLessTime thankyou for sticking with me,

[#11]

Just to add, the monthly payment would start to leave your bank/building society 3 working days after your billing date.

[#12]

My billing date is the 13th, and I'm informed that the money will be taken from my bank account on the 16th, but it usually leaves my account on the 18th and is credited my PN account the following day.  If you are being connected on the 25th, there will be times like Christmas and possibly Spring and/or August Bank Holiday when the money leaves your account later than normal.

Don't forget:  "Your minimum term starts on the day your service is up and running or your transfer from another provider has completed (we'll normally send you an email to confirm this)." (Terms and conditions.)  Make a note of that date; it will come in handy when you want to work out when your contract ends.