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invoice 90180185 over charged. why?

Skimzy
Newbie
Posts: 4
Thanks: 1
Registered: 22-07-2017

invoice 90180185 over charged. why?

Should be for £19 odds. Why am I being charged £35?
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 7,288
Thanks: 2,074
Fixes: 364
Registered: 21-04-2017

Re: invoice 90180185 over charged. why?

Hello there.

 

Could it be any discounts you've had are no longer showing? I'd recommend checking your invoices here

If that's the case it's like you're out of contract and the cost of your broadband after the contract expires would have been explained to you in your welcome email here

 

If that's the case, it may be worth giving us a quick call on 0800 013 2632 to renew your contract.


Anoush

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team